Shipping + Route Information
Sugar and Spruce accepts orders 24/7 and will process most orders within 1-2 business days. Some products are made to order and may take an extra day or two to process. In the event of a longer delay, you will be notified this via email.
We use USPS to ship all orders. Orders may impacted by recent USPS delays but we are doing everything we can to get your orders to you promptly.
Free shipping is available to all orders over $75 (subtotal) and Sugar and Spruce will choose the shipping method.
Route package protection covers lost, stolen and damaged items that fit the required criteria. Route offers "peace of mind" package protection for all of your orders at an affordable rate. The cost is calculated based on the subtotal of the order.
Orders that are not insured with Route will not be eligible for refunds or replacements.